Privacy Policy

Full-Service Plastic Injection Molding

Last Updated: August 3, 2026

Grand Haven Custom Molding (“GHCM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily submit through our website, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Project details
  • Product inquiries
  • Quote requests
  • Employment inquiries
  • Any additional information you choose to provide

CAD Files and Project Documents

When requesting a quote, you may upload engineering drawings, CAD files, specifications, images, or other project documentation. These materials are used solely for evaluating your project, preparing quotations, and providing manufacturing services.

Submitted files are treated as confidential business information and are only shared with employees or trusted service providers who require access to complete your request.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General usage statistics

This information helps us improve website performance, security, and user experience.

How We Use Information

We may use your information to:

  • Respond to inquiries
  • Prepare project quotations
  • Review manufacturing requirements
  • Communicate regarding existing or future projects
  • Provide customer support
  • Improve our products and services
  • Maintain website security
  • Monitor website performance
  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience
  • Support website security

Most browsers allow you to manage or disable cookies through their settings. Disabling cookies may affect certain website functionality.

Information Sharing

Grand Haven Custom Molding does not sell your personal information.

We may share information only when necessary with:

  • Service providers assisting with website hosting, maintenance, or communications
  • Manufacturing or logistics partners when necessary to fulfill requested services
  • Legal authorities when required by law
  • Professional advisors or auditors as required for business operations

Any third parties receiving information are expected to safeguard it appropriately.

Confidential Business Information

Because many customer projects involve proprietary designs, engineering drawings, or confidential manufacturing information, GHCM takes reasonable steps to protect submitted materials from unauthorized disclosure.

However, electronic communications and file transmissions over the Internet cannot be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. GHCM is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal and business information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Children’s Privacy

Our website is intended for business and commercial use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to:

  • Request access to personal information you have submitted
  • Request corrections to inaccurate information
  • Ask questions regarding our privacy practices
  • Request removal of your information where appropriate and permitted by law

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality. Any revisions will be posted on this page with an updated effective date.

Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Grand Haven Custom Molding
1500 S. Beechtree Street
Grand Haven, MI 49417

Phone: (616) 935-3160

Website: https://www.ghcmolding.com

By using the Grand Haven Custom Molding website, you acknowledge that you have read and understand this Privacy Policy.

I would also recommend adding a section titled “AI and Automated Technologies” since GHCM’s website may eventually use AI-assisted quoting, chat, document processing, or analytics. This future-proofs the policy and aligns it with current privacy expectations without requiring another revision later.